DEPARTMENT: Parks and Recreation- Senior Center
WORK SCHEDULE: 7:00 A.M. to 10:00 A.M.
JOB CATEGORY: COMOT (Computer, Office Machine Operation, Technician)
DATE REVISED: August 2019
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge,skill, and/or ability required. The City of Richmond provides reasonable accommodation to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job, unless the accommodation would cause an undue hardship.
Incumbent serves as Receptionist/Clerk for the Senior Center of the Parks and Recreation department, responsible for providing administrative support to department personnel.
Answers telephone,responding to inquiries, providing information and assistance, and/or directing caller to appropriate individual or department.
Greets visitors to the Senior Community Center and provides information to patrons and the public regarding Center functions. Conducts tours of building for prospective members.
Performs various secretarial duties, including maintaining accurate and organized files, taking dictation, and composing, typing, and preparing various documents, letters,correspondence, memorandums, and news releases.
Coordinates program and special event registrations, including collecting any fees. Maintains daily bank deposits and ledger files.
Maintains membership records and collects membership fees.
Receives and responds to citizen inquiries and complaints, forwarding to appropriate individual or department accordingly.
Receives, opens,sorts, and distributes all incoming and interoffice mail.
Coordinates office volunteers and normal office functions.
Creates forms,signs, banners, etc. as need for Senior Center functions.
Responsible for building and programming functions and all activities in the absence of Senior Center Coordinator. Responds to emergency situations with staff or patrons.
Maintains inventory of office supplies and equipment, ordering necessary supplies and updating vendor system as appropriate. Runs business related errands as required.
Attends training/workshops as scheduled.
Performs other duties as assigned.
I. JOB REQUIREMENTS AND DIFFICULTY OF WORK:
High school diploma or GED.
Working knowledge of standard office procedures and basic computer and bookkeeping skills, and ability to apply such knowledge to a variety of interrelated processes, tasks and operations.
Working knowledge of standard English grammar, spelling and punctuation, and ability to take dictation and prepare correspondence and written reports as required.
Ability to type with speed and accuracy and properly operate standard office equipment,including computer, calculator, typewriter, telephone, copier, fax machine,credit card machine and two-way radio.
Ability to effectively communicate orally and in writing with co-workers, other City departments, Parks Board, vendors, and the public, including being sensitive to professional ethics, gender, cultural diversities, and disabilities.
Ability to provide public access to or maintain confidentiality of department information and records according to state requirements.
Ability to comply with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.
Ability to file, post, mail materials, and maintain accurate and organized records.
Ability to count, make simple arithmetic additions/subtractions, and receive, receipt, and record money.
Ability to understand, memorize, retain, and follow oral and written instructions.
Ability to work alone with minimum supervision and with others in a team environment, often under time pressure, and on several tasks at the same time.
Ability to plan/layout assigned work projects and apply knowledge of people/locations.
Ability to occasionally work extended, evening and/or weekend hours and occasionally travel out of town fort raining/workshops, but not overnight.
Possession of a valid driver’s license and demonstrated safe driving record.
Incumbent performs a variety of standard and recurring duties with priorities determined by supervisor and a flexible, customary routine. Assignments are guided by definite objectives using a variety of methods or procedures, with incumbent referring to supervisor for unusual matters, such as policy interpretations. Decisions are always determined by specific instructions or existing, well established polices and procedures. Errors in work are primarily detected or prevented through supervisory review and standard bookkeeping checks. Undetected errors could result in loss of money to department and/or inconvenience to other departments or the public.
III. PERSONAL WORK RELATIONSHIPS:
Incumbent maintains frequent contact with co-workers, other City departments, Parks Board, vendors,and the public for purposes of exchanging information and rendering service.
Incumbent reports directly to Senior Center Coordinator.
IV. PHYSICAL EFFORT AND WORK ENVIRONMENT:
Incumbent performs duties in a standard office environment, involving sitting for long periods, sitting/walking at will, lifting/carrying objects weighing less than 25 pounds, pushing/pulling objects, bending, reaching, crouching/kneeling,keyboarding, close vision, color/depth perception, speaking clearly, hearing sounds/communication and handling/grasping/fingering objects. Incumbent occasionally works extended and/or weekend hours and occasionally travels out of town for training/workshops, but not overnight.